WHAT Is offshoring noc support
Real-time monitoring and alerts
Monitor system activity in real-time, and scale up to manage as many customers, devices, or sites as you need. With automated alerts and thresholds for different device types, get complete visibility into device or group behaviours that keep you ahead of the game and two steps ahead of any looming incidents.
IT automation
Let remote monitoring software do the hard work so you can focus on the smart work. Automate manual and repetitive tasks by setting IT automation profiles and assigning them to different devices and/or end-users. Free up your and/or your technician’s time to add value better invested elsewhere.
Patch Management
We manage all OS patches for Microsoft, VMWare & Citrix. Program your playground just the way you like it, and install exactly what you need in terms of OS and hardware, down to scheduling a reboot at the right time where and when necessary.
Integrated remote access
You already know that today’s office environment is constantly reinventing itself, and rarely stays within a traditional four-walled setting. Thankfully the post-pandemic remote working landscape has added another weapon to your arsenal, and triggered a real need for IT professionals to facilitate remote access from anywhere.
Asset and inventory scanning
Take a step back to get a real sense, as well as a complete overview of all the assets you’re responsible for, including who has governance and control, where documentation is kept, and your whole strategy from easy onboarding until the final frontier of your IT ecosystem.
Reporting and Analytics
Unfortunately, the nature of the job means that your work remains all too often behind the scenes as an IT professional and misses out on the kudos it deserves. Hold up, since when did that mean you couldn’t take things to the next level? You need to show customers or executives how far you’re moving the needle for your business growth.
With our expertise in the Excel and Power BI platform we deliver the right and the best outcomes to boost your decision making.